Unfortunately, Google, Microsoft and other companies don't care to be compatible with each others browser settings. It is almost impossible for the functionality of any website to work perfectly in all browsers. Amazon has this problem a lot with their customers, they have way more customers than we do and billions of dollars and still can't find a solution. Rather than get frustrated, use Google Chrome, Mozilla or another trusted web browser for all of your AAEGlass.com purchases and video watching.
If you continue to have issues, please send an email to email@example.com and we will be happy to help you ASAP.
Thank you for your continued business.